Sold-To Party not filled in Incidents

[Sven]

Dear Community,

When user is creating an incident in Solution Manager VAR scenario, he can type in arbitrary text in "Configuration Item" just to be able to go Next. When "Configuration Item" is not correctly filed "Sold-To Party is empty. Please check the image. Is there a way to secure proper user entry?

Kind regards, Sven

[Former Member · Accepted solution]

Hi Sven,

You may change the field type input to field type Dropbox, so user only choose the valid value.

But for this you need to enhance BSP_APPLICATION for this code.

a very little abap code.

Rg Dan

[Sven · Accepted solution]

Hi Dan, great idea, can you give me a pointer to the code, where to look for, how to find it?

Kind regards, Sven

[Former Member · Accepted solution]

Hi Sven,

You better to get ABAP developer for this task.

tcode BSP_WD_CMPWB = component - AIC_INCIDENT_H

view AIC_INCIDENT_H/IncidentHeaderEF

Context - Context Nodes - BTREFOBJMAIN - Attributes

now find your FIeld and in GET_P_XXX method change field type to Dropbox.

Rg Dan

[Sven · Accepted solution]

Hi Dan, tried this below. Did not help. Still is text input able...

Kind regards, Sven

[Former Member · Accepted solution]

Hi Sven,

You need for this create a DDLB table with values in GET_V_XXX

Then in GET_P_ XXX after setting field type to picklist give  rv_value = 'Your DDLB table'.

check sample in BTPARTNERSET - /AICRM/HEADER_FCT_04

Rg Dan