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Scenario-Specific My Inbox Error After Upgrade

EyupKaraavci
Explorer
0 Kudos

Hi all;

We using My Inbox v2 with 4 different scenario for .1,5 years. Its working fine, no error.

But after GW upgrade (UI 7.51 to 7.53) we encountered an interesting error.

1. I have 4 task in my inbox (1 Search Req, 3 Contract)

2. Scenario tiles shows correct counts

3. When i click to SR Approve i cant see the request detail. I just see "No items are currently available"

4. If i open My Inbox with allitems = true or clear scenario from URL, its displaying all task correctly

5. Interesting case is that, if i click filter button on bottom of master block and click "OK" without any action scenario specific tile working

6. Task filter activated on GW and deactivated on Backend...

Any idea?

tejas.chouhan masayuki.sekihara

Best regards.

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EyupKaraavci
Explorer
0 Kudos

Still searching...

shsaravanan
Explorer
0 Kudos

Did the issue got resolved? i am also facing the same issue