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regarding blank agents in work item

Former Member
0 Kudos
982

Hi,

Due to application requirement, i cant't use Rule to identify the Agent for work item. I am passing  as multiline in Expression type agent.

I have maintained task as "General Task'.

When Agents table in blank, the work item is going to all users. Is there any to make work flow in error status if Agents table is blank.

Thanks in Advance.

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rajeshkothamasu
Active Participant
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Check Internal table is empty or not before the activity step in conditional step. If internal table is empty cancel the workflow using process control step. Then it will understand that workflow is canceled is because of agents data is not available.