Quick Reply Message not shown in Conversation Logs

[former_member764207]

Hi,

when looking into Monitor -> Conversation Logs, Buttons with it's regarding message are shown (even the clicky buttons themselves are shown), but quick replies are not shown. Neither the quick reply buttons, nor the message text (which is the more important part. Only the quick reply button value of the reply selected by the user is shown as a user's message. This happens only when trigger_skill button redirects to a skill with a quick reply (refer to the pictures). Is this a bug?

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[former_member523146 · Accepted solution]

It is intended that the Quick Reply buttons are not shown in the Conversation Logs as it emulates the behavior of many Channels where the QR buttons vanish once pressed. QR buttons can be thought of to be more like an input method (e.g. a keyboard, on-screen keyboard, ...) than a UI button.

Regarding "This happens only when trigger_skill button redirects to a skill with a quick reply" -> That indeed looks like a bug. I informed the team to verify.