Input Java administrator user credentials step Fails

[Former Member]

HI All,

We are upgrading PI System from 7.0 to 7.31, where we are facing an issue in Configuration phase as below

An error has occurred during the execution of the Input Java administrator user credentials step.

Could not display dialog UserPasswords. Could not execute dialog UserPasswords. See previous messages. SDM connection error when try to connect to SDM server on host xxxx listening on port 50018. com.sap.sdm.apiimpl.remote.client.APIRemoteExceptionImpl: Server XXX did not accept login request as XXX on port 50018 - Connection between SDM client and server is broken

KIndly help!!

We have already maintained the admin credentials in secure store - configtool.

Thanks,

Preetha Balan

[Former Member · Accepted solution]

Hi All,

We have restarted full system & even restarted the upgrade from the beginning, but facing the same issue.

SAP have responed saying that "it looks like that the SDM server answers slow to the

LoginRequest and meanwhile the client drop the connection." (but SAP is yet to analyse this)

Do any one know how to do SDM client timeout configuration for the SUM tool.

We have followed the below SAP Notes, but still facing the same issue

1144877 - Connection between SDM client and server is broken

1931335 - "SDM could not start the J2EE cluster on the host

Thanks,

Preetha Balan

[Former Member · Accepted solution]

Hi All,

SAP responded with new sdt_j700.jar files that are replaced in the path /usr/sap/XXX/upg/SUM/sdt/lib

This helped to solve the issue.

Thanks all for your suggestions!!!

Regards,

Preetha Balan