on 10-05-2009 7:35 AM
Hi,
We have 3 components, CRM,ECC and BI. Currently CRM integrated with ECC and BI in landscape Dev,QA and production.
Now we are upgrading from CRM5.0 to CRM7.0 in new CRM hardware.We are upgrading only CRM box
We are upgrading CRM in new hardware , so one we upgrade CRM5.0 to CRM 7.0 ,can I have to connect same CRM7.0 with old BI and ECC box (Which is already integrated with our old CRM5.0 landscape) or do we need to install new ECC and BI landscape?
I dont think cusomer will provide new hardware for BI and ECC systems, so how can I design the architecture and use same BI and ECC systems to connect with Upgraded CRM7.0 landscape?
Please let me know if you have any thoughts.
Thanks.
Hi,
You can integrate the new crm system with the existing ECC and BI. Just for the sake of integration no need to upgrade the ECC and BI.
But if you think in terms of new functionalities that are provided with CRM 7.0 then we need to see.
Regards,
Siv
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