Workflow Inbox Feature Comparison Matrix

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This document contains a feature comparison matrix for the 6 main Workflow Inbox products offered by SAP. The idea is for the SCN community to contribute by adding / editing or even correcting information to make it as factual and complete as possible.

 

 

	My Inbox	Unified Inbox	Fiori Approve Requests	POWL Lean Workflow Inbox	Universal Worklist (UWL)	Business Workplace (SBWP)
Inbox Features
Multi-system support	✔	✔	✔	✔	✔	✘
Task Details View / Preview Pane	✔	Only in stream view, not in list view	✔	✔	✔	✔
Substitution	✔	✔	✘	✔	✔	✔
Disable substitution	?	Only if customised	N/A	?	✔	✔
Outbox (Completed / Forwarded / Started WF's)	Planned in the roadmap	Only completed Items via filtering	✘	✘	✔	✔
Custom attributes	✔	✔	✔	✔	✔	✔
Mass Action	✔	✔	✘	Certain actions such as forward, but not user decisions	✔	Certain actions such as forward, but not user decisions
Task Execution	✔	✔	✘	✔	✔	Limited to GUI transactions
Task Visualization	✔	✔	✘	✔	✔	✘
BPM support	✔	✔	✘	✘	✔	✘
Custom Task Provider support	✔	✔	✔	✔	✔	✘
Mobile device optimized	✔	Works on tablets	✔	✘	✘	✘
Uses Netweaver Gateway	✔	✔	✔	✘	✘	✘
/IWPGW/TASKPROCESSING GW service	✔	✔	✔	N/A	N/A	N/A
Customisable / Extensible	✔	✔	✔	✔	✔	✘
User Personalisation	?	✘	✘	✔	✔	✔
Non user decision task support	✔	✔	✔	✔	✔	✔
Portal compatible	✔	✔	✔	✔	✔	✘
Portal dependant	✘	✘	✘	✘	✔	N/A
UI Technology	UI5 / Fiori	UI5	UI5 / Fiori	Web Dynpro ABAP / POWL	Java	ABAP
Minimum browser level	E9, Chrome, Safari or Firefox	IE8 (preferably IE9),Chrome, Safari or Firefox	IE9, Chrome, Safari or Firefox	IE6	IE6	N/A
Filtering	✔	✔	✔	✔	✔	✔
Sorting	✔	✔	✔	✔	✔	✔
Alerts support	?	✘	✘	✔	✔	✘
Notifications support	?	✘	✘	✔	✔	✘
Auto Periodic refresh	?	✘	✘	✔	✔	✘
Stability	New	New	New	Stable	Stable	Stable
SAPoffice Mail support	?	✘	✘	✘	✔	✔
User Search	✔	✔	✘	✔	✔	✔
JAM Intergration	✔	✘	✔	✘	✘	✘
Search for tasks	✔	✔	✔	✘	✘	✔
NWBC support	✔	✔	✔	✔	✘	✔
Stream view	?	✔	✘	✘	✘	✘
Caching	?	✘	✘	✔	✔	✘
Delta Updates	?	✘	✘	✘	✔	✘
Task Features
Structured Data in Preview Pane	?	N/A	If extended and using BAdI	✘	✘	✘
Attachments view	✔	✔	✔	✔	✔	✔
Attachments upload	✔	✔	✘	✔	✔	✔
Attachments delete	✔	✔	✘	✔	✔	✔
Add comments	✔	✔	✘	✔	✔	✔
View comments	✔	✔	✔	✔	✔	✔
Processing / Event Log	✘	✘	✘	✘	✘	✔
Forwarding	✔	✔	✔	✔	✔	✔
Custom Forwarding	?	✘	If extended. Offers forwarding of task details via email	✘	✘	✘
Object Links	?	✘	✘	✘	✔	✔
Notes with user decision	✔	✔	✔	✘	✔	✔
Resubmission	?	✘	✘	✔	✔	✔
Reserve Tasks	✔	✔	✔	✔	✔	✔
Release Reserved Tasks	✔	✔	✔	✔	✔	✔