Return Delivery button is Disabled for Goods confirmation

[Former Member]

Hi,

We are on SRM_SERVER 550, SP11, SAP 4.7 backend and have configured Extended Classic Scenario.

I am unable to do Goods Return delivery for Confirmations which have status u201CPosted in the Backendu201D.

The Return delivery button is Disabled, while the Delete button is Enabled, when I access confirmations through u2018Display and Process Confirmationsu2019 screen.

We have also run the jobs CLEAN_REQREQ_UP and BBP_GET_STATUS_2.

Kindly let me know if any additional job needs to be executed or any specific note that needs to be implemented.

Thanks,

Kiran

[Former Member]

plz wait for some time . I am pretty sure STATUS JOB do this job . what variant you used for status_2 job?

if you could do it backend , but if you could not in srm means, that PO status was not updated.

even i had experience this in classic, i evening did GR inSRM and immediately wanted to do return delivery but that button was disabled for me. morning i saw it was ok . i saw RETURN was active.

muthu

[Former Member]

Hi Muthu,

The BBP_GET_STATUS_2 is scheduled daily.

This issue is also occuring for old Confirmations which are more than two days old.

Thanks,

Kiran

[Former Member]

if you want you can test them in development box

-do confirmation

-run status job immediately for today

-and you must get RETURN delivery.you feel the difference. why it was not happening.

muthu

[Former Member]

Hi,

The issue is resolved by implementing correction note 1298031

Thanks,

Kiran

[Former Member]

thanks. might be you are correct . now we are in SP15 note also included for Sp15 srm 550

thanks kiran for the updates to community

muthu