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The DTW bit and MS office bit are incompatible - DTW Error SAP B1 10.02

Ihsan
Explorer
0 Kudos
3,012

Hello Fellas

I am facing this error while uploading data.

I have installed SAP with all its components 2 months back in 64 bit. I started using DTW since a month and it was working very fine with no such error. My MS Office was also installed 3 months back and not installed or changed again.
Suddenly from yesterday i am facing this error and i am unable to resolve it through all given suggestions in similar threads.
I have re-installed both DI API and DTW as well but still facing same issue.

Currently all of these are at 64 bit:

  • SAP Client
  • SAP DI API
  • DTW
  • MS Office
  • System Windows

Kindly guide me if anyone have solution to this. Will be much thankful.

Regards

Ihsan

PauloF
Explorer
0 Kudos

HI,

I'm facing the same error and my server had no Office at all...

DTW was working and suddenly started giving the bits incompatible error.

I installed a 64bits Office vension, the Acess database engine, reinstalled DTW, API and the error persists.

Did you find a solution ?

Ihsan
Explorer
0 Kudos

Hello Paulo

I haven't found any solution of this issue. Then i reinstalled windows, SAP and everything again and then everything got worked correctly.

Accepted Solutions (0)

Answers (2)

Answers (2)

radekkowal
Explorer

To whom it may concern,

Go to the %PROGRAMDATA%\SAP\SAP Business One\Log\Data Transfer Workbench\<your_username> folder and rename/remove the .ldb .mdb files.

I guess that the issue appears when the lock is set on the .ldb file. Somehow it is not removed after shutting down the app.

@SAP Team

please update the https://launchpad.support.sap.com/#/notes/865191 if I'm correct.

msundararaja_perumal
Active Contributor
0 Kudos

ihsanqadir,

You may install the Microsoft Access Database Engine 2010 Redistributabl, this will fix the issue.

https://www.microsoft.com/en-us/download/details.aspx?id=13255

Thanks.

Ihsan
Explorer
0 Kudos

Hello M. Sundararaja

I've tried your solution but it didn't work for me.
Facing still same error.