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Setting "Reason&" for Cancellation in Service Contract

ISoma
Explorer
0 Kudos
68

Hi, Expert!

When cancelling a Service Contract, you select a reason for cancellation.
Can the number of cancellation reasons be increased in the configuration?
Service Contract Cancellation Reason.JPG

 

 

 

 

 

 

 

If I want to add more options for cancellation reasons, will I need to develop an add-on?
Please check.

Soma

Tom_Wei
Product and Topic Expert
Product and Topic Expert
0 Kudos
a SSCUI is planning to open for customer to define their own cancellation reason. it is around the end of Feb of 2025 to arrive customer site

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