Email PO confirmation

[Former Member]

Hi,

One of the PO is sent via Email to vendor and the output shows green. Vendor informs that he has not received any email to his inbox.

Is there any way to know or to setup confirmation that he/she rec the email?

[Former Member]

Thanks every one !!!

That was very useful info. Is there a way to add multiple email addresses in vendor master?

[former_member329706]

No You cannot, but you can create a group ID and maintain in vendor master.

So that it can sent to multiple email address.

Or you can just default the email to your email ID , by maintaing your email ID in VMR.

Then send across whom all you want.

[JeevanSagar]

Click on the yellow arrow button beside email field in vendor master.

[Former Member]

What are the implications if we activate read receipt option? DOes it have an opton to activate at some level...like P.org, p.group etc..

[JeevanSagar]

@Gupta,

This has been discussed recently and i'm afraid there is no way to tell if the email has been received by the vendor once the control goes to program RSCONN01 (the output control of the PO sets it immediately to green light once it gives control to RSCONN01).

In your case (assuming that you maintained email address in the vendor master) the reason could be that RSCONN01 might have created a request to your SMTP email server (exchange server or whatever your company is using) but server was down or didn't respond. One thing you can do is maintain email address in the SU3 of the user who's doing the external send, if there is any problem with communication, exchange server will send you failure report (only if the connection between R/3 and exchange server goes well).

You may look at the following link also.

Edited by: Jeevan Sagar on Oct 19, 2011 10:57 AM

[Former Member]

First check here

Go to t-code: SCOT.

On menu bar, choose: Settings -> Confirmation of receipts -> choose SAPconnect expects receipt confirmations for Internet mail.

Check with your basis whether there is any mail box issues. You might send it but get struck in the mail server and may not be delivered.

[BijayKumarBarik]

Hi,

Check the program RSCONN01 and also get help from ABAPer. E-mail send process can also be checked in t.code: SCOT.

Also check client mail server.Did you tested it by having an e-mail ID in vendor master.Just check setting:

http://www.architectsap.com/blog/sap/sap-mm-purchasing-send-purchase-order-by-mail-to-vendor-in-sap/

http://wiki.sdn.sap.com/wiki/display/ABAP/SendMessagetoExternalemailidandSAPUseridvia+ABAP

Regards,

Biju K

[Former Member]

Hi Gupta,

You can use the read receipt in the SAP system.

An email will be sent back to you once your vendor receives your PO.

Configuration:

Go to t-code: SCOT.

On menu bar, choose: Settings -> Confirmation of receipts -> choose SAPconnect expects receipt confirmations for Internet mail.

Hope it useful for you.

Regards,

Tuan Nguyen