on 2019 May 24 1:14 PM
Dear Experts.
I would to expose this business process looking for some advice:
* Customer advance some cash for future payables of invoices billed to him, but payed by the service organization, it does not have consideration of down payment.
* Sometimes the balance of this advance and payables are positive or negative, in any case the service organization can decide whether to include them on final professional service invoice or not (or partially).
How could we achieve this business process in a customer project?
Thanks in advance.
Best Regards.
Request clarification before answering.
Hi Víctor,
I'm not sure whether I understood your requirement correctly, but if you're looking for the option to do down payments in customer projects, this functionality has been available since 1811.
For contract type Time and Expenses, you can select down payment request as the item usage. When the project is saved, these down payment request items trigger the creation of billing proposals. When you release these billing proposals in the Release Billing Proposals app, the system saves them as debit memo requests (type DMR5). On the basis of these debit memo requests, you can then create down payment requests (billing type FAZ) in the Create Billing Documents app.
Kind regards,
Ana
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Hi Víctor,
We haven't received any feedback from you for a few weeks, therefore I have closed this question.
Kind regards,
Ana
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