on 02-04-2022 11:56 AM
Hi ,
We are implementing SAP Contact Center and NICE Integration for QM.HI Dawood,
We have installed QMS as seprate VU and I have gone through the QMI pdf, but I couldn't find how to create the end point url for the Function / actions which I need to provide to the NICE team. This is where I need your support.
Thanks for the quick response .
Regards
Ajay G
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Hi Ajay,
you have to install the QMS (ideally as own VU) and configure the address and protocol there. SOAP calls and actions are described in the interface document ( https://help.sap.com/doc/aa9b43e091fe4b48a5a8e3dcbed2bc2e/7.0/en-US/QMI.pdf ).
BR,
Dawood
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