SAP Intelligent Notification 365, email API & service/ Hybris Marketing

[vega_bhatnagar]

hi Frank - Thank you for great explanation. We are implementing 1709 version of Hybris Marketing on premise for our business solutions(campaign execution). Could you please confirm on below questions-

1. We have gone through provided doc to enable email campaigns execution and need to confirm if 'SAP Intelligent Notification 365, email API & service' is a inbuilt product offering as part of hybris marketing out of the box or do we need to procure the licence separately.( We are talking about email service provider).

https://help.sap.com/doc/c753a49b1d51408c9b577dedcc9e934e/1702%20YMKT/en-US/IntNot365mailAPIonbrdcus...

2. Is the product name is 'SAP Intelligent Notification 365, email API & service' or SAP Digital interconnect. This will help us confirm what product we need to procure.

https://help.sap.com/viewer/e68e4c8c856d429b85c2a7370c3553ae/1802%20YMKT/en-US/32528d5605c7d75fe1000...

3. Whether the email service provider is a on cloud or on premise offering.

4. Is SAP mobile service different above two products mentioned ( 'SAP Intelligent Notification 365, email API & service' , 'Digital interconnect')

[Kunal_Bansal · Accepted solution]

Dear Bhatnagar,

Below are answers to your questions:

1. SAP Intelligent Notification 365 - comes pre-integrated and as per my knowledge, it's included in the Hybris Marketing license.
2. SAP Digital Interconnect is a platform, while 365 is a method used for email services.
3. It's offered for both On-Prem and Cloud.
4. SAP-MS is for Text Messaging while 365 is for email service.

Hope it clarifies the concept.

Best Regards,

Kunal

[vega_bhatnagar · Accepted solution]

Hi Kunal - thank you for the answers. The answer to 3rd question should be per -

https://blogs.sap.com/2016/09/15/how-to-connect-your-own-email-service-provider-to-sap-hybris-market...

[Kunal_Bansal · Accepted solution]

Dear Bhatnagar,

Yes, SAP Intelligent Notification 365 improves reach, conversion, and campaign effectiveness using e-mail, SMS and real-time push notification to better connect with customers.

Please check - https://www.sap.com/india/products/intelligent-notification.html

Best Regards,

Kunal

[vega_bhatnagar · Accepted solution]

thanks Kunal. This helps.

[Kunal_Bansal · Accepted solution]

Dear Bhatnagar,

Glad it helped, please mark the question answered!

Thank you.

Best Regards,

Kunal