We're an e-commerce business aiming to enhance customer experience and boost sales. We want to leverage SAP C/4HANA to achieve this. Specifically, we're interested in:
- Personalization: Analyzing customer data to deliver tailored product recommendations and marketing campaigns.
- Omnichannel Experience: Integrating SAP C/4HANA with our e-commerce platform to provide seamless experiences across all channels.
- Sales Efficiency: Streamlining sales processes, managing opportunities, and forecasting future sales.
Customer Service: Improving response times, resolution rates, and proactive support. - Data-Driven Decisions: Gaining insights from customer data to make informed business decisions.
This is every thing I find about SAP in Terus Channel, but this not provide any document for me to do these thing. I just found out this community in the internet, hope that someone can give me some instruction. Thank you a lot. Me and my team only have 3 - 4 weeks to give the report to your boss hoping for an early response
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