on 07-25-2022 11:45 AM
Greetings,
We have activated Contact-to-Account feature (switch) according to the guide here
In the guide, there are a number of restrictions mentioned. But I haven't seen any related to forms/landing pages?
We're using forms/landing pages in SAP Marketing Cloud. We also now would like to update/create relationship data based form/landing page submissions. But during form design, I don't see any input field object regarding Contact-to-Account feature. I see still the very same mapping objects listed there: Contact, Account, Interactions. How are we supposed to update/create relationship data according to new Contact-to-Account concept with forms/landing pages?
It looks like OData API CUAN_CONTENT_PAGE_RESULT_SRV is not enhanced with new concept capability either.
I have also looked influence portal but didn't come across any improvement request regarding this topic.
How are others still making the best of forms/landing pages when they activate this feature in the system? I'm wondering if I miss something. If not, then it really should be mentioned in the guide that we cannot use forms/landing pages for Contact-to-Account feature just like we are not able to use Lead Nurturing Streams and some other functionaliities alike.
Thanks in advance,
Best Regards,
Hakan Köse
Hi Hakan,
currently Forms/Landing Pages do not support relationships at all, so this is not something specific to the n:m relationship-feature.
This is mainly because we believe that a customer should not directly "maintain" this kind of master-data
However: we are currently looking into a feature to support this kind of data collection.
best regards
Andreas Franz
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