is Genesys WDE connector compatible with SAP CRM?

[Former Member]

Please help with a formal reply from SAP regarding the above inquiry... its very urgent to get your feedback

the only primary tag i found close to my inquiry below (SAP Mobile documents, CMIS connector

but I guess the issue is not related to Mobile application, its about CRM and Genesys Call center.

highly appreciated

[Sigrid]

Hi,

if your question is related to interaction center, here you can a list of ICI certificated communication management products

https://www.sap.com/dmc/exp/2013_09_adpd/enEN/search.html#search=ICI-&tab=certifications

Best Regards,
Sigrid

[bill_froelich]

I would suggest you directly reach out to your SAP Account team with this question especially if you are looking for a formal reply.

--Bill