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Depersonalize Sales Campaign in C4C

ligabue2017
Participant
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259

Dear Experts,

could you explain me how "Depersonalize" option works in C4C?

Regards.

Accepted Solutions (1)

Accepted Solutions (1)

nish_murthy
Advisor
Advisor
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Dear ligabue2017,

Documents that have business value, even if no personal data is available, are depersonalized. The system removes all the personal data, but retains the business data. The documents are still in the system and an authorized person can access them. However, these documents can no longer be changed.

Since depersonalization removes all personal information, the processed objects are no longer available with the My <business object> filter. Some data in a depersonalized document is replaced by XXXX, and others, such as, attachments, are deleted. The transaction itself remains, but the personal data is either removed completely, or replaced with XXXX.

Please refer the Help Documentation here for more details.

Best Regards,

Nishanth

Answers (0)