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Introducing SAP Cloud for Customer for Insurance

2014 May 28
This month SAP expanded our portfolio of customer engagement solutions by introducing SAP Cloud for Customer for Insurance, a cloud solution designed to specifically to address the needs of companies in the property and casualty (P&C) insurance busin...

Introducing SAP Cloud for Customer for Retail

2014 May 28
This month SAP expanded our portfolio of customer engagement solutions by introducing SAP Cloud for Customer for Retail, a cloud solution designed to specifically to address the needs of retailers.  Building on top of the acclaimed SAP Cloud for Cust...

Introducing SAP Cloud for Customer for Utilities

2014 May 28
This month SAP expanded our portfolio of customer engagement solutions by introducing SAP Cloud for Customer for Utilities, a cloud solution designed to specifically to address the needs of companies in the utilities industry.  Building on top of the...

Should business networks be a part of your customer engagement strategy?

2014 Apr 28
The answer is a resounding, “yes!”  Just as with other networks, business networks are a means to connect people.  They bring buyers and sellers together to transact electronically, making business-to-business shopping as easy as the shopping experie...

The CIO-CMO Relationship: Practical Tips from Executives

2014 Mar 20
“We meet every Tuesday.”  It’s what David Palmer, VP of Marketing and Customer Relationship at Raley’s Family of Fine Stores said when I asked him about his working relationship with Mike O’Dell, their CIO.  Both of whom were sitting on stage with me...
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