This month SAP expanded our portfolio of customer engagement solutions by introducing SAP Cloud for Customer for Insurance, a cloud solution designed to specifically to address the needs of companies in the property and casualty (P&C) insurance busin...

This month SAP expanded our portfolio of customer engagement solutions by introducing SAP Cloud for Customer for Retail, a cloud solution designed to specifically to address the needs of retailers.  Building on top of the acclaimed SAP Cloud for Cust...

This month SAP expanded our portfolio of customer engagement solutions by introducing SAP Cloud for Customer for Utilities, a cloud solution designed to specifically to address the needs of companies in the utilities industry.  Building on top of the...

“We meet every Tuesday.”  It’s what David Palmer, VP of Marketing and Customer Relationship at Raley’s Family of Fine Stores said when I asked him about his working relationship with Mike O’Dell, their CIO.  Both of whom were sitting on stage with me...