on 08-24-2007 4:02 AM
Hello,
Is it possible to send automatic SAP Office mail notification to Author of support message in time of changing status from NEW to IN PROCESS or it's only way to send it via Internet e-mail?
Hi Ivan,
Yes, please refer to note 691303.
Regards,
Latief
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Hi Ivan,
I'm not sure of the exact details but I believe you have to change the processing type of the email action. I think there is a method call that you can select to send a mail to the SAP office mail.
regards,
Jason
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