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Routing rules in SAP incoming email

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Hello, SAP Gurus,

I have doubt, in the note 455140 step 5, show me routing roles to configure incoming mail, but I don´t understand this routing:

For example:

* --> SAPWASHost:25000 , What´s the meaning?

* , i think is: mymailuser after @ = Is ok?

Or is someone user after @, Which one is correct?

SAPWASHost: this name is not change?

Or SAPWASHost: is the name of my hostname?

Thanks for your answers about it.

Best regards.

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Answers (2)

Answers (2)

Former Member
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I think this task is for the mail server team.

So let me explain it this way.

you would have the below thing like

External email address(es)

Internal email address (technical recipient in SAP)



interanlabcd@name of the host name

sap application ip

port that you have set for this parameter


So think if the host name is for the sap application.

Parameters is set icm/server_port_1=PROT=SMTP,PORT=25000,TIMEOUT=180

so when you send an email to  ----redirected---- > on port 25000

And you will get the email in the sap system.

So please explain to the mail server team in your company.


Rishi Abrol

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Hello Victor Hugo,

definitely your SAPWAShost is corresponding to the hostname of the server bearing your sap system.

In this example, the TCP port that will be used  by the SMTP server to communicate with the SAP system is 25000 but it is fully customizable (depends on your policy in fact).

Generally, you must create a domain name like (or another possibility is

After completion of the setup, you will be able to send email to sap with following adress :

Best regards