on 09-23-2019 4:36 PM
Hello,
We have stopped receiving email alerts after our PO server (NW 7.4 single stack) was restarted recently. The CBMA functionality had been working fine since long until recently when restart had to happen to update an adapter.
Although alerts are visible in Alert Log (attached), the emails are not coming to our mail boxes. CBMA settings are in place. Are there any services that might have stopped or not started properly when PO server was restarted? What else should I check?
Hi Faisal,
Check the below things -
1. If that service/ app are started on all server nodes
2. make sure your consumer defined in directory has the same name as you see in JMS configuration- looks like there is a space after A
3. restart the alert service
4. try to register the consumer again using WS Navigator and AlertRuleIn API
https://blogs.sap.com/2015/07/17/alert-specific-to-interfaces-in-po-using-cbma/
5. If nothing works, try to create a new consumer and alert and see if that is working.
Thanks
Sugata
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Hello Sugata,
Restarting the Java service "XPI Service: Alert" resolved the issue. We are receiving all Alerts now. Thank you very much for your inputs.
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