kate AMQP channel in error in SAP PO

[ramu_g4]

Hi Experts,

We have sender 3rd party Kate AMQP sender channel polling in error in SAP PO like shown below.

Could you please recommend the corrective actions to resolve the issue?

Error code:

no connection to broker check start/stop logs, last known error:error during establishing connection to AMQP server with channel:AMQP_XXXXXX, error :readAddress(..) failed: Connection reset by peer (class javax.jms.JMSException)readAddress(..) failed: Connection reset by peer (class javax.jms.JMSException)readAddress(..) failed: Connection reset by peer (class org.apache.qpid.jms.provider.exceptions.ProviderIOException)readAddress(..) failed: Connection reset by peer (class io.netty.channel.unix.Errors$NativeIoException)| |

Regards

Ramu

[anupam_ghosh2]

Hi Ramu.

In the error screenshot "readAddress(..)" failed is shown.

The adapter is failing to read from IP address which is mentioned in   readAddress("IP Address").  

This is third party application issue.

Please try to ping this IP address from PI server and restart the sender adapter.

Appears the third party server may not be temporarily available.

Please inform inform third party asap.

Regards

Anupam

[ramu_g4]

Hi Anupam,

Thanks for quick response! We are not maintaining any IP in sender kate AMQP adapter in SAP PO.

Please find below screenshot for your reference, thanks!

Our Basis/Infra team also did telnet of the host name from PI server level and it works fine(please see screenshot1)

screenshot1:

But somehow ping channel does not work from PI application level..

Thanks

Ramu