IE8 portal login with URL

[mart_mattikas]

HI,

We have a login problem with IE and portal 7.0.

When we open login window in IE with IP address,

http://192.168.3.33:50100/irj/portal

all works and is OK, but with URL by name as

http://bitest.you.com:50100/irj/portal

we got an yellow '! ' mark in left corner of the IE and after username/password nothing happens - on error message, just the same login window. When you insert wrong password, error message is displayed.

Doubble click on yello '!' mark shows message:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Timestamp: Mon, 21 Nov 2011 08:16:24 UTC

Message: Invalid argument.

Line: 127

Char: 1

Code: 0

URI: http://bitest.you.com:50100/irj/portalapps/com.sap.portal.epcf.loader/script/optimize/js13_epcf.js?7...

On Firefox login works with IP address and with URL .

192.168.3.33 bitest.you.com

has been written in to the C:WindowsSystem32driversetchosts file in local PC.

Have already read SAP Note 1462523 and iexplore -nomerge doesn't help.

Regards,

Mart

[mart_mattikas]

Hi,

SAP Support solves this problem and their answer is:

Please note that the issue is not related to Enterprise Portal but

caused by Internet Explorer.

The issue is with the number of dots in the url (<host>.xxx.xx works

perfectly well), but only with urls with the

specific format, where the domain and sub-domain have two characters (

<host>.xx.xx does't work) in your case 'eklsapbitest.yo.ee'.

Internet Explorer does not allow cookies to be set for such a domain -

it treats it as a top-level domain. Microsoft has acknowledged that thisis a problem in IE (cf. Microsoft Knowledge Base Article 310676:

http://support.microsoft.com/default.aspx?scid=kb;en-us;310676).

Microsoft has also provided a fix for this issue (which involves

applying a service pack and editing the registry). In addition to this

fix, you can have the below two workarounds:

1. Redirect requests for 'eklsapbitest.yo.ee' to 'eklsapbitest.XXX.ee'.

2. Change the portal domain from 'yo.ee' to 'xxx.yo.ee'

Regards,

Mart

Edited by: Mart Mattikas on Dec 5, 2011 11:14 AM