How to convert PI Error messages to SOAP/REST Requests ?!

[former_member216332]

I have a unique situation where client has requested a Task/Incident to be automatically created in the Service Now (SNOW) tool every time an issue is encountered in SAP PI !

I understand that SNOW allows creation of tasks or incidents by invoking its API. How do I, as a SAP PI consultant convert errors in SAP PI into SOAP/REST Requests? If I can generate these requests, I can in turn invoke the SNOW API & get the tasks & Incidents created.

Any thoughts on this subject is highly appreciated.

System used - SAP PO 7.5

Thanks in advance for your time.

-Sam

[steffyph]

Hi Sam,

What approach did you implement to achieve this, I have a similar requirement. Kindly help.

Regards,

Philo