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Does Promotion Management Gives You Problem?

Former Member
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We recently upgraded to BI 4.1 SP1 in our system and started to use "Promotion Management" to migrate reports from one environment to another. We often get "Partial Success" with a various reasons. Just doesn't seem to be very solid. When migrating from "Upgrade Management Tool" then no issues. What are your experience with Promotion Management? Any tips, tricks?

Example of some messages we get:

  • Failed to decrypt the object
  • Cannot open report document. --- Unable to load report
  • Cannot open report document. --- Cannot logon with the custom database information
  • Cannot open report document. --- Custom table prefix specified in the InfoStore does not exist
  • Cannot open report document. --- There is an error with the custom database information specified in the InfoStore.
  • Failure : Object promoted. Update failed. Error: java.lang.NullPointerException: while trying to invoke the method java.lang.Object.toString() of an object loaded from
  • local variable 'oldServerValue'
  • Update failed. Error: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: File Repository Server error : Could not save the file
  • Failure : Trying to create an object with duplicate name (Foundation Engineering Team and Developer)
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To add to Rickey's list of Promotion Management issues, here's another very vague promotion Failure message. I've seen this error even prior to BI 4.0 SP9 (we're on SP9) but don't have any solution for it.

Resolution Status=Not Applicable, Dependency Status=Not Applicable, Commit

Status=Commit attempted and failed., Promotion Status=Failure : Application not available

Any pointer will be greatly appreciate it.

Former Member
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Having the similar issue with BO 4.1 SP3 during a webi report promotion .. any solutions ?