crystal report setup issues in IIS 10 version

[former_member373051]

Hi Friends,

I have a problem in while installing crystal web setup file in windows server 2019 IIS 10.

Visual studio version 2010 and 64bit crruntime version 13_0_9 installed.

while we upgrade our web server(windows server 2019) and checking time only problem arrives. Is there any configuration level changes need to be done?

but the same setup working in below environments perfectly currently.

Windows Server 2008 Datacenter IIS 7
Windows Server 2008 R2 Std IIS 7.5

Please help to resolve this. below the error while clicking setup.

[DellSC · Accepted solution]

The version of the SDK (SP9) that you're using is not compatible with Window Server 2019. On the Crystal for VS wiki (https://wiki.scn.sap.com/wiki/display/BOBJ/Crystal+Reports%2C+Developer+for+Visual+Studio+Downloads), there is a link to "All Reference Material on help.sap.com for CR for VS". At that link, you'll find a link to the "Product Availability Matrix". This document contains information about what operating systems and other software the SDK supports.

On page 4, Windows Server 2019 refers to footnote 7, which is not in the document. However, Windows Server 2016 requires SP 19. IIRC, 2019 requires either SP25 or SP26 (the latest).

You will have to make some changes to your code in order to work with the newer versions of the SDK. Those are all outlined in the Crystal for VS wiki.

-Dell

[former_member373051 · Accepted solution]

Hi Dell,

Thanks for ur reply. i cannot get latest CRRuntime link for VS 2010. can you share the link to update SP for 2019?

thanks

Mani

[former_member373051 · Accepted solution]

Hi Dell,

As per your suggestion, I have installed latest SP26(CR13SP26MSI64_0-10010309) in our web server 2019 and checked the same problem only showing, also i have checked and enabled IIS Metabase and IIS6 configuration compatibility too no luck.

please let me know am i missed any configuration.

Thanks,

Manikandan

[DellSC · Accepted solution]

Did you also upgrade your code to use SP26 and re-deploy it? Also, did you uninstall SP9 before installing SP26 on the server?

-Dell

[former_member373051 · Accepted solution]

Hi Dell,

Yes i Uninstall SP9 and Install SP26 on the server, created web setup also using Merge module files from SP26 runtime files.

you are told SP26 upgrade to my local system also right (CRforVS13SP26_0-10010309) ?

is this supported for VS 2010 or need to upgrade IDE also like VS2017 or VS2019? Please tell me.

[former_member373051 · Accepted solution]

Hi,

I have re-build with SP26 Merge module and also i changed my development version to latest (CRforVS13SP26_0-10010309) 64 bit

i changed my code to upgrade from 13.0.3500.0 to 13.0.4000.0 also, and target Framework set 4.5.2, still im getting same issues only.

below my setup project content,

still am i missing anything? please help to resolve this in windows server 2019.

Regards,

Mani

[former_member373051 · Accepted solution]

setup project created by VS2010

[former_member373051 · Accepted solution]

Hi,

below my latest, i have moved from previous issues. now im getting this one.

please help to resolve this?

Regards,

Mani

[DellSC · Accepted solution]

Are you running the install "as Administrator"? The SDK adds/updates a number of registry settings so you have to be logged in with Administrator rights in order to do that. Also, if your install is a .exe. file, you need to right-click on it and select "Run as Administrator".

-Dell