error 'User authentication failed'. from BlackBerry

[former_member598013]

Hello Gurus,

I am facing an issue with one of the simple BSP application which executes in Blackberry. When i try to execute the same from Desktop it works fine but when I try to execute from Blackberry it is giving an error 'User authentication failed'.

Below is the Code:

<%@page language="abap"%>
<%@extension name="htmlb" prefix="htmlb"%>


<Form name="post_decision" method="post" enctype="text/plain" accept-charset="UTF-16" *action="mailto:<MAIL_ID>?*subject=%23EBP_GEN_REPLY%23">
<TABLE border=0 style="width:100%;font-size:11px;">
 	<TR>
 	<TD>
 	<!--%23EBP_GEN_MAILTO_BEGIN%23-->
 	To approve or reject directly from this e-mail, click on one of the following buttons (allow program to send e-mail in background):
 	<FONT face=Arial size=2>
 	<br>

 	<input type="hidden" name="TECH_INFO_A" value="00F3D1395134D34D34D34D78DB6E01512DB5DB5FBE">

 	<input type="submit" name="submit_a" value="Approve " style="padding:0px 5px 0px 5px;background-color:#003399;color:#FFFFFF;text-decoration:none;margin:5px 0px 5px 0px;" >


   
 	<input type="submit" name="submit_r" value="Reject" style="padding:0px 5px 0px 5px;background-color:#003399;color:#FFFFFF;text-decoration:none;margin:5px 0px 5px 0px;" >
 	<input type="hidden" name="TECH_INFO_R" value="444244093D34D34D34D35E36DB80544B6D76D7">
 	<!--%23EBP_GEN_MAILTO_END%23-->
 	<!--%23EBP_GEN_OUTLOOK_BODY_BEGIN%23To approve or reject directly from this e-mail,  click on one of the following buttons (allow program to send e-mail in background):%23EBP_GEN_OUTLOOK_BODY_END%23-->
 	<!--%23EBP_GEN_OUTLOOK_APPROVE_BEGIN%23%23WFTECHINFOS%2300F3D1395134D34D34D34D78DB6E01512DB5DB5FBE%23WFTECHINFOE%23%23EBP_GEN_OUTLOOK_APPROVE_END%23-->
 	<!--%23EBP_GEN_OUTLOOK_REJECT_BEGIN%23%23WFTECHINFOS%23444244093D34D34D34D35E36DB80544B6D76D7%23WFTECHINFOE%23%23EBP_GEN_OUTLOOK_REJECT_END%23-->
 	<!--%23EBP_GEN_SENDER_BEGIN%*<MAIL_ID>%*23EBP_GEN_SENDER_END%23-->
 	<!--%23EBP_GEN_BUTTON_APPROVE_BEGIN%23Approve%23EBP_GEN_BUTTON_APPROVE_END%23-->
 	<!--%23EBP_GEN_BUTTON_REJECT_BEGIN%23Reject%23EBP_GEN_BUTTON_REJECT_END%23-->
 	<!--%23EBP_GEN_BUTTON_CANCEL_BEGIN%23Cancel%23EBP_GEN_BUTTON_CANCEL_END%23-->
 	<!--%23EBP_GEN_FORWARD_BEGIN%23Warning! The 'Forward' function is not suitable for approving a work item. Do you want to continue?%23EBP_GEN_FORWARD_END%23-->
 	<br>
 	</FONT>
 	<B>Message from Approver:</B><BR>
 	<Textarea rows ="4" cols="60" name="NOTM_OUT"></textarea>
 	<input type="hidden" name="EOM" value="1">
 	</TD></TR></TABLE>
 	</form>

i would highly appreciate if you could help me out.

Thanks,

Chidanand

Edited by: Chidanand Chauhan on Jan 26, 2010 10:12 AM

Edited by: Chidanand Chauhan on Jan 26, 2010 10:14 AM

[Former Member]

Hi Chidanand Chauhan,

I haven't used a BlackBerry before, but I googled and found the below link. Please go through the link.

http://www.blackberryforums.com.au/forums/general-bes-discussion/196-bippe-authentication-failed.htm...

Hope it helps!

Regards,

Maheswaran