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Collaboration Instant message not working

sasi_reddy5
Explorer
0 Kudos

Hi All,

I am able to see Collaboration in Tool Area, When i click on it It open another window with some options. Now i select on Collaboration right side & click on Instant Message then it shown blank (page can't display).

Note: - Even when i click on Auto Detect Status then also it shows blank page(Page can't display).

One more thing is When i creat service provider it will ask URL as one of the parameter - What is URL i need to give (from where i know that URL).

Could someone help on urgently.

Regards

Sasi

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

For the instant message you need to activate the CLP( Collaboration Launch Pad)

Follow th efollowing path to activate

Content administration -> Portal Content -> Standard User role -> Default Frame work page -> Tool Area Iview Tick visible and fixed and go to properties of iview

Enable Real-Time Collaboration true

Enable Collaboration Launch Pad true

Try This,

Regards,

Ganesh

sasi_reddy5
Explorer
0 Kudos

Hello Rabhu / Ganesh.

I did what ever u suggested already - But no use.

Could you pls give me the total step what i need to follow. I am thinking that - i am missing some thing in middle.

Pls give total steps to get Instant Messege works.

Regards

Sasi

Edited by: sasireddy2u on May 25, 2009 9:07 AM

Former Member
former_member206159
Active Contributor
0 Kudos

By default the once you activated the CLP in tool area properties of your framework page, it will take one hour to acivate.

If you want to activate fast then also change the property 'Cache validity period' to 10 sec.

check the below help links for more information

http://help.sap.com/saphelp_nw04s/helpdata/en/42/f368a729491bc7e10000000a11466f/frameset.htm

http://help.sap.com/saphelp_nw04s/helpdata/en/75/ecfb9adbb6b34e9e0180a8e129be2a/frameset.htm

Raghu