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Building SAP CAI Chatbot for Fieldglass

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We want to build chatbot for SAP fieldglass and host that bot in linkedin, Does SAP cai support fieldglass?

Accepted Solutions (1)

Accepted Solutions (1)

sudipghosh
Active Contributor

Hello Ashok,

First of all you can't host your bot over LinkedIn, because neither LinkedIn provide that functionality nor SAP support standard channel or connector. May be in future it will be possible but yes you can host your bot in other channel like Facebook messenger, telegram etc. Regarding building chat bot for fieldglass yes it is possible fieldglass have soap as well as rest api which you can call from your node.js based express application and that can be used as webhook for skill fullfilment. To know more on the fieldglass api you have to look at below link, where you will find all the details. By the way SAP fieldglass have inbuilt embeded chatbot now it also support many skills. If you are using latest version of sap fieldglass you should have it then.

https://api.sap.com/package/FieldglassAPI?section=Artifacts

Regards,

Sudip

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thx for the info, yes i had a look at the link you shared some rest apis are available. i will take a look.

Answers (1)

Answers (1)

JutVil
Product and Topic Expert
Product and Topic Expert
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Hi Ashok

Also check this link out: https://help.sap.com/viewer/edcd24332f0b48718a28b9fbf84bf12a/cloud/en-US/19857275db144654b054b9a6654... about the SAP Fieldglass In-App Assistant is an interactive chatbot that assists users with tasks such as creating, viewing, approving, and revising certain documents within the SAP Fieldglass desktop application.

Best,

Jutta