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Automation of delivery of email

Former Member
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Bearing in mind, I'm an SAP user but not technically.

I have an issue around options for automation and need to see what is possible.

We deliver products electronically and my ideal world scenario is;

- Software is delivered to a customer via email

- SAP is copied on email (we currently use this for some GR transactions)

- Receipt of this email triggers attachment of the email to an SO in the subject line, release of SO, autolaunch and PGI

Is any of this possible before I go and ask our SAP techs? We are on an old version of SAP but due to upgrade in the next 12 months

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