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SAP FSM General Pop-up survey - Disabled/Enabled Functionality

JCUcles
Newcomer
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213

Hello experts (Support Services )

We are trying to automate some test scenarios in @fsm , and sometimes a pop-up survey is displayed, would it be possible to have this pop up disabled at the account level? if so, what would be the procedure to do it?  and how frequent this pop up will be shown in the FSM web Apps or Mobile Apps?

Please check the screenshot attached.

pop up notification.png

Thanks you.

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Answers (1)

Answers (1)

tschmutte
Newcomer
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Hi @JCUcles,

we have checked this via an incident - and apparently, there is no option to disable it from a customer side.

We were asked by SAP to create an influence for this:
https://influence.sap.com/sap/ino/#/idea/343158/?section=sectionDetails

Feel free to give this influence a vote - maybe we can convince SAP to disable this survey, or give us the option to disable it account-wide.

Best regards,
Tom