FF68 Not Distributing Payments to Loans

[former_member600295]

Has anyone came across a case where they have a customer with over 500 loans?

We came across a customer with this case, and we are having issues posting the customer Payment via FF68. 

We would like to not manually split the customer payments.

Were you able to resolve the issue?

Is there a note that can help?

Thanks in advance.

Bobby R.

[former_member357303 · Accepted solution]

Hi,

what happens exactly ?

Maybe the same issue as described in note 881598, but that change was so far only  provided for FF67 processing.

Kind regards,

Michael

[former_member600295]

This looks like the same issue as the note.

The number of lines being processed with the FEBCL table is greater than 999.

When I look at the Check Deposit Overview for the postings I see this:

513 D     00010000ZZ       VERTN 000000000XXXX

514 Z                      FB    FEB_2_LOAN_PAYMENTS

515 Z                      MORE

There were 513 Loans  at this point.

At this point i think FEBCL is having an over flow for the number of items

The amounts for the customer loans are not being correctly distributed.

On other customers

   3 D     00010000AA       VERTN 000000000CCCC

   4 Z                      FB    FEB_2_LOAN_PAYMENT

   5 Z                      VERTX 0000000000CCC

And the amounts are begin distributed correctly.

Any Ideas?

Thanks.

Bobby R.

[former_member357303]

Hi,

can you please create an OSS ticket (FS-CML-AC-RPM-IAS) ?

Then I will add some notes that are so far only be available for FF67 processing also to FF68

and you can re-test.

Kind regards,

Michael