Supplier Invoice Exception - Missing Receipt or Return: Recipient is filled with Company Name

[ricardobastiaan]

Hi All,

Maybe someone can help me with my struggle. I have read the different Help Topics, KBA's and Community blogs but it is not conclusive.

In our company we want to use the "Supplier Invoice Exception - Missing Receipt or Return". In the Configuration this is turned on and we automatically want to send it to the "recipient". Also because this is the only option 🙂

When we test it with a Shopping Cart (Non Stock) it all works fine, because the requester is taken as recipient. However when we want to use it with a Stock item through a Purchase Order, the recipient in the Supplier Invoice is filled with our Company Name when we miss the receipt/return.

When you manually create a Supplier Invoice, you are able to manually assign a recipient. However we want to automate it so that our Finance department has less manual work.

So the questions I have are:

- How does SAP ByD determines the recipient?
- How/where are we able to change/influence it?
- Why aren't we be able to relate the Buyer Responsible to the Exception instead?

P.S.: It seems odd that there is a great functionality that is so strict in configuration and unclear on how it really works.