Good morning team,
We are having a series of errors with some invoices when sent from SAP VIM to Opentext.
In the program that uploads the invoices, there are sporadic days when the invoices do not reach OpenText. It is a strange behavior. Sometimes 1,000 are sent and 20 fail. Another day, 50,000 are sent and none of them fail.
We have been reviewing but I am quite new to the topic of SAP- VIM-Opentext and we cannot observe errors in the normal logs (st22- smicm, etc.)
We have been checking at the network level and we don't see anything either.
The only error that we can observe is in the program on spool that tells us that the document could not be sent.
Can you advise me where to look to see if I find any error messages in this process?
thanks for the help,
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