SAP B1 out of memory after printing a list of invoices

[giuseppe_moglia5]

Hi Guys

Sometimes when I print a list of invoices (15-20 invoices) SAP crashes and goes in out of memory locking all CPU resources of my terminal server, so other SAP users have a crash too.

Monitoring the log file I've seen this:

12:53.093745 Sys         NoteLgAlw     EBiz"Enter CCrystalReport_Win32::IsContainPldDataSource()
 # #"TID=6156__RPT_Crystal_WIN32.cpp1029Area=SAP Business One DICustomized=0
2021-04-08  15:12:53.093745 Sys         NoteLgAlw     EBiz"Enter CCrystalReport_Win32::Print()
 # #"TID=20692__RPT_Crystal_WIN32.cpp580Area=SAP Business One DICustomized=0
2021-04-08  15:13:05.017923 Sql         Err           ETec"DBMCSqlStatement::ExecDirect SQLExecDirect failed. Error: -1, sqlState: 08S01, nativeErr: 121, errText:[Microsoft][SQL Server Native Client 11.0]TCP Provider: The semaphore timeout period has expired.
 # #"TID=29040__DBMC_Statement.cpp388Area=SAP Business One DICustomized=0
2021-04-08  15:13:22.468671 Sys         NoteLgAlw     EBiz"Enter CCrystalReport_Win32::Print()
 # #"TID=20692__RPT_Crystal_WIN32.cpp596Area=SAP Business One DICustomized=0
2021-04-08  15:13:22.748084 Sys         Err           EBizBusiness Object Event: GetByKey failed, err number is -1101 # #TID=6156_BusinessObjectMethods.h34ID=41b8c008Area=SAP Business One DIBO=A/R InvoicesBOID=0Customized=0
2021-04-08  15:13:22.763709 Sys         NoteLgAlw     EBiz"CCrystalReport_Win32::~CCrystalReport_Win32()
 # #"TID=6156__RPT_Crystal_WIN32.cpp173Area=SAP Business One DICustomized=0
2021-04-08  15:15:22.479462 Sys         Err           EBizBusiness Object Event: GetByKey failed, err number is -1101 # #TID=6156_BusinessObjectMethods.h34ID=364f3ca8Area=SAP Business One DIBO=UsersCustomized=0
2021-04-08  15:15:22.666964 Sys         Err           EBizBusiness Object Event: GetByKey failed, err number is -1101 # #TID=6156_BusinessObjectMethods.h34ID=1fb687a0Area=SAP Business One DIBO=UsersCustomized=0 
.....
.....
2021-04-08  15:17:24.882307 	Sys         	Err           	E	Biz	Business Object Event: GetByKey failed, err number is -1101 # #	TID=6156	_BusinessObjectMethods.h	34	ID=26509df8		Area=SAP Business One DI	BO=Users		Customized=0
2021-04-08  15:07:53.087433 	Sys         	Err           	E	Biz	Out of memory # #	TID=6156					Area=SAP Business One DI			Customized=0

Any help please?

[kothandaraman_nagarajan]

Hi,

Are you printing multiple invoices from Document Printing?Advise your current SAP version and PL.

Regards,

Nagarajan