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Journal Entry Verification Workflow - Side Requirements

former_member135076
Participant
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Hello,

While discussing the standard features embedded in Verify General Journal Entries in Public Cloud with the client, I am looking for additional information regarding below questions:

1) If the approver group includes multiple users, how the solution exactly assign / spread documents?

2) If one document has been assigned to a user who is actually off and not able to process the document, is there anything we can do to setup forward to another user in the group automatically?

3) Whenever we submit a journal entry to approver, the notification get sent to the inbox:

a) Is it possible to configure an email notification instead?

b) All notifications are flagged as "Medium", could you please explain how this flag is assigned and on what basis it relies? Configuration? Workflow itself?

Many Thanks,

JulianoRomanato
Product and Topic Expert
Product and Topic Expert

Hello stephanes.

How are you? I have excluded the Tag "SAP S/4HANA Cloud" and included the Tag "SAP S/4HANA Cloud for Finance" for this question, as General Journal Entries are Objects of Finance Line of Business.

Regards.

Juliano Romanato.

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DennisLeslie
Product and Topic Expert
Product and Topic Expert
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Hi Juliano,

In addition to what Gary mentioned, please look into the following help for information on email notification.

https://help.sap.com/docs/SAP_S4HANA_CLOUD/0fa84c9d9c634132b7c4abb9ffdd8f06/c6fba75118d0432a924d1538...

For a user who is not available, consider setting up a substitute. See https://help.sap.com/docs/SAP_S4HANA_CLOUD/a630d57fc5004c6383e7a81efee7a8bb/dcaf1568a8b046758fbe2806...

You can also consider using deadlines and exception handling to support your needs.

https://help.sap.com/docs/SAP_S4HANA_CLOUD/a630d57fc5004c6383e7a81efee7a8bb/e4a6faf7404842309b8f0fd7...

Help on general workflow administration -

https://help.sap.com/docs/SAP_S4HANA_CLOUD/a630d57fc5004c6383e7a81efee7a8bb/cb2e9495423848a9a7540c11...

Regards,Dennis
former_member135076
Participant

Thank you very much, very helpful!

Cora_Phelan
Product and Topic Expert
Product and Topic Expert
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