on 2024 Mar 28 6:52 AM
Hi everyone.
I'm using the public cloud edition.
When should I use SAP for Me service requests?
When using Private Edition, I used service requests for client copy and deletion.
Is there a case to use a service request in the public edition?
If so, please tell me when to use it.
Regards.
Request clarification before answering.
Hi,
Service requests for S/4HANA Cloud, public edition typically involve cloud operation support tasks that users are unable to perform on their own. See 2563519 - SAP S/4HANA Cloud Public Edition - How to create the perfect case. Common use case samples are:
Best Regards,
Fancy
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Hi Mizuho,
thanks for your question!
Please find in the following article information regarding service requests in the Public Cloud and when/how to create them: Creating a Service Request | SAP Help Portal
Best regards,
Stefanie
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