Customer Dunning related problem

[Former Member]

Hello Experts

I have received a requirement from client for configuration of two level dunning (ie 14 & 35 days). I did the following configuration

(a) Defined the Dunning Area

(b) Defined the Dunning procedure in the following manner:

Dunning Interval in days - 1

No. of Dunning Levels - 2

Total Due items for Dunning - 0

Minimum Days arreas - 14

Line Item grace period - 14

Selected -> Standard transaction dunning

Under Dunning Level Tab

Days in Arrears - 14 & 35

We are not using interest & no penality charges.

Assigned the Dunning Test with the following combination

Letter 1 u2013

W_MHND-BUKRS = Company Name

W_MHND-MAHNN = 1

W_MHND_SMABER = Dunning Area

W_MHNK-MAHNA = u2018Dunning Procedureu2019

Letter 2 u2013

W_MHND-BUKRS = Company Name

W_MHND-MAHNN = 2

W_MHND_SMABER = Dunning Area

W_MHNK-MAHNA = u2018Dunning Procedureu2019

(c) Maintained the Dunning Area in customer master data -> Company code data -> Correspondance

(d) While carrying the dunning activtity through T.Code F150 -> All the activities are going smothly like Dunning selection completed, Dunning Print out completed and Sample Printout is completed.

However i could not see any updation in Dunning history and unable to take the print out

Kindly let me know, did i missed any steps in the configuration??

Regards

Anil

[Former Member]

Dear Anil,

Dunning History only gets updated once the print out is successful, it appears that printing is not completed in your case. You need to go to F150 transaction again with Run Date and Identification, press enter, Extra-->Dunning Notice Printout Logs. This is the place it will let you know what was the error, you need to rectify the error and need to re run the print run to get the history udpated.

Hope this helps!!!

rehards,

Murlidhar Khatri

[Former Member]

Hello Muralidhar

Thanks for your reply, I have checked the Dunning Printout Log.. which is showing as follows: (choosen the two level dunning)

Date Time Message

20.04.2011 13:21:49 Job started

20.04.2011 13:21:49 Step 001 started (program SAPF150D2, variant &0000000000322, user ID LK)

20.04.2011 13:21:49 > Start print phase

20.04.2011 13:21:53 > Dunning printout: D 0000000061

20.04.2011 13:21:53 Dunning notice for account: 'D' '61 ' was successfully printed

20.04.2011 13:21:53 1 dunning notices were read

20.04.2011 13:21:53 1 dunning notices have been printed

20.04.2011 13:21:53 End dunning printout 20.04.11 / TEST3

20.04.2011 13:21:53 Job finishedDo you have

Here the customer number is 61

The used dunning procedure is Two Leve Dunning - 14 days and 35 days. The document due date is 01.03.2011 & date of Job is on 20.04.2011.

However, it has got updated only one level dunning is completed, where as the second level dunning is not showing neither log nor print out / updation in customer master

Kindly let me know if i am missing any configuration setting

Regards

Anil

[Former Member]

Dear ANIL KUMAR

Please run the dunning run once again & system should take next dunning level this time.

Thanks!

Murlidhar Khatri

[Former Member]

Hi,

Thanks for your reply. i did the Dunning run again, now the status is dunning run is as follows:

Date Time Message

25.04.2011 07:30:23 Job started

25.04.2011 07:30:23 Step 001 started (program SAPF150D2, variant &0000000000333, user ID AMUNNALURI)

25.04.2011 07:30:23 > Start print phase

25.04.2011 07:30:23 0 dunning notices were read

25.04.2011 07:30:23 0 dunning notices have been printed

25.04.2011 07:30:23 End dunning printout 25.04.11 / TEST1

25.04.2011 07:30:23 Job finished

It seems some configuration setting is missed at my end.

Do you have any idea about the T.Code OBVU -> selction of By Dunning level option (T047-XSTMV) at company code is mandatory ?

Kindly revert

Regards

Anil

[Former Member]

Hi,

Can you check whether dunning interval is still 1 day in your dunning procedure. Also T.Code OBVU -> selction of By Dunning level option (T047-XSTMV) is basically related to:

1. Dunning Notices by dunning area rather than company code.

2. Separate dunning notice for each dunning level- which means within an account if different items have diiffrent dunning levels a spearate notice for each level shall be sent.

3. Reference comapny code from which print forms are to be used etc.

I don't think this setting is causing any issue.

You need to check the items more closely.

Thanks!!!

Murlidhar Khatri