on 07-22-2013 5:42 PM
My client is running GRC 5.3 and I just walked in the door to find this issue. I have minimum information on the background but I can tell you what I've done before posting this.
The specifics of the error are as follows (screenshot included):
Error provisioning your request. Request No: xxxx. Error occurred in the system(s): n/a, error details:
Having searched on Google, I haven't found something like this, only similar problems. Can you please suggest how I might investigate this issue further?
Thanks,
Santosh
Hi Santosh,
This issue has been fixed on SP19 patch 12, which is available on SMP.
There is also an updated version of initial data file on SMP, you can download the same from the text files link (SAP GRC ACCESS CONTROL 5.3 TXT) - VIRACCNTNT19 patch #1 (SP-level #19).
After installing the SP 19 patch 12, you need to upgrade the initial system data in configurations tab with clean and insert option using the updated initial data file mentioned above.
Also, please make sure that the connections between the GRC system and the target system are running fine.
Thanks & regards,
Shreya Gupta
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Dear Santosh,
Please, check the following SAP note:
1635425 - Error occurred in auto provisioning requests
Thank you,
Fernando
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