Hi,When an Outbound call is triggered from the C4C Application by clicking on the Customer Phone Number, Live Activity gets the notification and triggers an outbound call. If SAP CTI Adapter is invoked with the Outbound call directly this would not r...
Hi, Workflow delays is optimized to be run not more than 5 min of delay. Unless there is a huge load on system this would run within 5 minutes of scheduled time.Regards, Santosh
Hi, If you have check the troubleshoot guide part and still doesn't work Then after opening live activity on I.E, do the following.1. Press "F12" button / I.E Setting F12 Developer tools.2. Click on Dom Explorer3. Search for "CTIMain.htm" [ If this i...