Solman - Early Watch Reports

[Former Member]

Hi there,

This is a question I posted a couple of weeks ago. A couple of good people did make

some suggestions but I am still faced with the same problem. So here goes:

The Early watch report for one of our systems (BWP) is not being emailed out for some reason

When I go into SDCCN on BWP I can see that the job has run ok:

SMD is our solman sustem ID.

Within solman I go into solution_manager and see:

Where both the icons are missing

I can run the self diagnosis on the above service which returns :

Which does suggest all is well.

I have already made sure I recreated the RFC connections in BWP.

Within SOST on solman I can see :

Which shows the emails sent foe the other three systems in the EWA.

However, there isnt a BWP

I really dont know where to go from here.

Any suggestions would be very much appreciated.

Thanks

Andy

[Former Member · Accepted solution]

Hi,

Please do the following:

In solman run transaction SMSY -> Environment -> Solution Manager Operations -> Administration SDCCN

Select your client system (I hope the SDCCN status is green)  and call SDCCN

On the next screen chose Goto -> Settings -> Task Specific and check RFC Destination settings

Good Luck.

[Former Member · Accepted solution]

Hi Anatoliy, Thanks for the help. Just done that and seen:

When I look into the error I see:

Looks like a role/permission is missing??

Thanks

Andy

[Former Member · Accepted solution]

Hi Andy,

Check in the target system you will find a dump registered at the time test was made.

T-RC=2, means the user used in the rfc lacks S_RFC or S_RFCACL role in the target client. i.e. in BWP, 011 client

Get this role for the users and check the RFC destination again.

Regards,

Prithviraj.

[Former Member · Accepted solution]

Hi,

I just added the trusted role and was able to perform a succsesful remote login.

Previously I couldnt.

So fingers crossed I'm hoping this has solved the issue.

Thanks

Andy

[Former Member]

But what about RFC settings for SDCCN? You need to check that BWP uses correct RFC destination to solman

[Former Member]

Yep just done that as well Anatoliy - it had the old RFC connection for some reason!!

Many thanks

[Former Member]

Hi Again,

Just checked and the Early Watch for BWP has again failed to start automatically.

No email has been sent either.

When I look I see:

Again both the icons :  are missing for BWP above.

I cant see any errors anywhere, all the RFC connections seem to be working.

I really dont know where to go from here chaps!!

Any ideas??

Thanks

Andy

[Former Member]

Hi Andy,

Please go through below sap notes for troubleshooting..

1769513 - EWA not generated - session data is overdue (red flag status)

1826552 - EarlyWatch Alerts (EWA) reports in Solution Manager 7.1 is not being sent by email

Also make sure you have SM:EXEC SERVICES job running on daily basis..

SM:EXEC SERVICES must run one time per day.

The recommended/default time for the managed system SDCCN EWA task is 4:00 am, and can take an hour or so, therefore ensure you don't schedule SM:EXEC SERVICES until after your managed systems SDCCN EarlyWatch Alert tasks complete:

1. Use transaction code SM36 to schedule SM:EXEC SERVICES.
2. Must be scheduled as a periodic job to run 1 time(s) per day.
3. Set time after the managed system SDCCN EWA tasks have completed.

Regards,

Prithviraj.