Unable to Reverse or Cancelled OutBound Delivery

[former_member1309084]

When I try to cancel or reverse outbound delivery , system displays following Error,

Goods movemt for delivery 310006747 cannot be canceled for the following reasons:

Balance in 1 currencies

Message no. F5842

Diagnosis

Balances have been found in 1 currencies with the following details:

Currency type Amount Currency
32 0.01 SAR

(A maximum of three differences are listed)

System Response

The prerequisite for posting a document in financial accounting is that the balances for all currency types are zero.

Procedure

This is a system error in the calling application or the FI/CO interface.

Regards,

Bilal

[Steve_]

Which system/product?

You have tagged this as the "Emarsys" product.

Please amend this with the correct product in order to obtain the support you need.

Thank you!