Some time ago I requested that I get my certification obtained in September 2016, but I did not get anything at home, my classmates arrived within a few days of having passed the exam. Please if you can help me with this topic.
You will be able to download your electronic certificate from SAP Credential Manager (http://www.sapcredentialmanager.com) within 3 - 4 days of passing the exam. Note that if this is your first SAP Certification and you do not already have a Credential Manager account, then you will need to first activate your Credential Manager account. Upon passing your exam, will receive an account activation email from Credential Manager.
If you have any problems with obtaining your certificate, then use the Credential Manager system to report the problem. From the Help menu on the left side of the screen, click on Support Request.
If you have problems logging into Credential Manager or have not yet received an e-mail, please contact email@example.com listing your current Person ID (former SAP User-ID or S-User) and any additional user ID’s with which you are SAP Certified.