SAP GRC ARM 12 Manager id is appearing blank in ARM template

[rubens_muller]

Hi, friends.

Manager id does not appear in the access request.

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Thank you

Rubens Vaz Muller

[former_member182655]

Hi Rubens,

Shivam gave very good advice, you should definitely try it. As I understood, your online LDAP setting is being used for user search, but not for getting his/her details. Manager is a part of such details. When you perform the synchronization, please notice how many records were synchronized, as I remember LDAP can synchronize maximum 999 records (but I might be wrong).

Regards,

Artem

[rubens_muller]

Artem,

There was a need to apply the following note:

2902924 - ARQ: Manager details are not fetched from LDAP system

Thanks for the support