SAP S/4HANA Service supports the set up and operation of functions and processes for service contract management, business solution portfolio management, service order management, service request management, service billing, and customer engagement.
Service management solutions from SAP with S/4HANA extend the existing service processes to support new processes for outcome-driven services. In this SAP Community Call, a system demonstration concretely illustrates how this is achieved.
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The enterprise organization model is a new option to manage enterprise organizations, which enables direct access to sales organizational structures and eliminates double maintenance.
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When a company implements different ERP systems for different parts of the organization, the industry calls this a Two-Tier ERP strategy. A combination of on-premise/Cloud and cloud solutions enables customers to differentiate themselves from the market.
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See how the integration of SAP S/4HANA with SAP C/4HANA Field Service Management enables a seamless service experience.
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Learn more about each of the business capabilities within the listed business areas below by clicking on the provided links:
Service Master Data & Agreement ManagementService Operations & ProcessesService Parts Management