SAP Sales and Service Cloud
With the SAP Sales Cloud Solution, you can streamline and automate critical selling processes and empower sellers with AI-based recommendations. The SAP Service Cloud solution revolutionizes customer service management by creating meaningful connections throughout the customer journey.
Expert advice when you need it!
Receive help from SAP CX experts with one-time, functional or technical expertise in a specified area, such as advisory, configuration, or feature activation. Get expertise quickly to assist with unforeseen hurdles. This service provides up to 16 hours of consulting support that focuses on either advisory or configuration for one of the CX solutions.
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SAP SAPPHIRE 2024 is Coming to Bring Out the Best in Your Business
Join SAP experts, speakers, and peers at one of three SAP Sapphire events in June 2024 (Orlando, Barcelona, or Virtual)!
Register today and get ready to explore innovations that can help turn your visions into reality.
Check out the latest OpenSAP Microlearning Videos added for SAP Sales Cloud Business User and Expert User roles.
These videos are updated with the latest features and can also help with certification preparation.
Explore these role-specific Learning Journeys:
for SAP Sales Cloud Administrator
for SAP Sales Cloud Consultant
for SAP Service Cloud Administrator/Consultant
for SAP Service Cloud Business User
for SAP Service Cloud Developer
...See also SAP Learning link list (right toolbar) for more Learning Journey-based, product e-learning opportunities
Discover how customers around the globe are using SAP Sales and Service Clouds to transform their businesses:
SAP Sales Cloud Intro
Have a look at this short Introduction video to SAP Sales Cloud which provides a short and concise overview of the product.
SAP Service Cloud Intro
Have a look at this short Introduction video to SAP Service Cloud which provides a short and concise overview of the product.
About SAP Sales Cloud and SAP Service Cloud
Solution Guides for SAP Sales Cloud and SAP Service Cloud (Cloud for Customer)
SAP Sales and Service Core, add-ons
Intelligent Sales Add-On for SAP Sales Cloud Help Portal Documentation | Video
Dynamic Visit Planning Add-On for SAP Sales Cloud Help Portal Documentation | Video
Agent Console Add-On for SAP Service Cloud Help Portal Documentation | Video
Other Products
SAP Analytics Cloud Solution Brief | Help Portal Documentation
SAP Self-Service Accelerator for Utilities by SEW Solution Brief | Help Portal Documentation