SNC processing Failed: SncProcessInput

[former_member555303]

Hello Everyone,

I am facing issue when SAP tries connecting to our SAP Server. Error is SNC processing Failed: SncProcessInput (Screenshot Attached).

1.) I have update SAP router certificate, Maintained connection details in sap portal.

2.) Connection Status is connected.

3.) OSS RFC Connection Test fails in SM59 (Screenshot Attached).

[Sriram2009]

Hi Dinesh.

1. Refer the SAP note 1178684 for the following error message "Error is SNC processing Failed: SncProcessInput"

2. Have you completed the SAP Backbone connectivity? after that it will be change the new RFC in SM59 SDCC_OSS.

Regards

SS

[former_member555303]

Hello SS,

Am not aware of SAP Backbone connectivity. Can you help me.

For your info we are not running SolMan.

[Sriram2009]

Hi Dinesh.

Check this blog and also you can search in google to find the so many sites

https://blogs.sap.com/2019/12/11/step-by-step-guide-for-sap-support-backbone-update/

Regards

SS

[Matt_Fraser]

Dinesh,

I removed the tag for "EWM - Basis," as that actually isn't about Basis. It's about Enterprise Warehouse Management. Yes, I know, a confusing tag name, and many people add it when it's not really appropriate.

I also converted your response to Sriram to a comment under his answer. I realize he had already seen your response, but normally he would not have been notified that you responded unless you respond to his answer. Also, your response isn't a new answer, nor is his second response back to you; it's all a continuation of the discussion from his first answer.

On another tag-related topic, if I understand your question correctly, this is about SAP Support having trouble establishing a remote support connection back to your servers for processing of a Customer Incident? If that's correct, then you should add the tag "Support Services" to the question.

Cheers,
Matt Fraser
SAP Community Moderator

[former_member555303]

Hello SS,

I have fixed connection issue.

Issue is with SAP Router version and CRYPTOLIB version. Restored connection with SAP.

Thanks for providing inputs.

[aabderrahim]

Hi dear Dinesh,

I am facing the same issue could you please tell me how can i fix it ?

Kr.

[afunck]

For anyone needing to fix an issue with SAProuter version, CRYPTOLIB version, or SAProuter Certificate; these topics are all covered in https://support.sap.com/en/tools/connectivity-tools/saprouter/install-saprouter.html