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How to generate a new S-User ID
SAP Support user(S-user) is a unique identifier that contains the letter ‘S’ followed by a string of numbers (e.g. S0011068648)
In this blog post, you will learn more about: generating new S-User IDs to allow your colleagues access to SAP support applications.
Follow the below steps to generate the S-user ID:
- S-USER ID CREATION
- Access https://launchpad.support.sap.com/#/user/management using super administrator ID and password
- Click on the ‘Request User’ option at the bottom right side of the page à Enter relevant data à Submit
- AUTHORIZATION ASSIGNMENT
Kindly note that S-user ID creation requests take up to 24 hours to process. Once S-User ID is created, you may follow the below steps to assign relevant authorizations:
- Access https://launchpad.support.sap.com/#/user/management using super administrator ID and password
- Click on the newly created S-user ID under the ‘Requested Users’ tab
- Click on ‘Authorizations’
- Click on the Edit button (Pencil icon) against ‘Authorizations’
- Start assigning authorizations à Save
Note: To assign complete authorizations, you may tick on the ‘All’ option
For More information refer to below SAP Knowledge Base Articles (KBA) and Video.
- SAP Knowledge Base Articles (KBA)
Follow the below given KBA, which will help you understand the step-by-step process to generate an S-user ID.
- 1271482 - How does a super or user administrator request new users or delete users - SAP ONE Support Launchpad
- 1511008 - How to assign or edit authorizations for an S-User ID - SAP ONE Support Launchpad
2. Video
Watch these short interactive videos to help you navigate through our support offerings and tools: https://iris.video.sap.com/message/2fbe9f43d661699f6aa12ef7fddd0b6c20ff67430118af864e87d9d01e33
Generate your S-user ID today so that you can log in to your SAP products, report an incident, download software, configure connections, access SAP Enterprise Support Value Map and more.
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