on 2023 Jan 12 9:58 AM
Hi all,
Do you use the APQC PCF - www.apqc.org? What are your experiences? How exactly do you use this framework?
Request clarification before answering.
Hi Steffen,
we used it as a reference to structure our processes top down.
Essentially we used it almost until level 3 and and did some changes like:
- wording
- excluding processes that are not relevant for our business
- including missing processes
After we aligned with all stakeholder we mapped existing level 4 processes from Siganvio and Solution Manager.
We still see some gaps in Level 4 coverage, but they are constantly filled by operation and projects.
Best
Steven
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