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Your experiences with APQC PCF

Steffen1
Explorer
0 Kudos
1,069

Hi all,

Do you use the APQC PCF - www.apqc.org? What are your experiences? How exactly do you use this framework?

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sknoblich
Discoverer
0 Kudos

Hi Steffen,

we used it as a reference to structure our processes top down.

Essentially we used it almost until level 3 and and did some changes like:

- wording

- excluding processes that are not relevant for our business

- including missing processes

After we aligned with all stakeholder we mapped existing level 4 processes from Siganvio and Solution Manager.

We still see some gaps in Level 4 coverage, but they are constantly filled by operation and projects.

Best

Steven